Cobequid Educational Centre

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WHAT IS THE SAFE ARRIVAL APP?

Safe Arrival is a phone app that allows parents and guardians to notify the school in advance about an upcoming absence or rapidly respond to excuse an absence after the fact. In both situations, parents can send attendance alerts to schools for all of their children and provide a reason for each absence – all in one simple communication.

USING SAFE ARRIVAL

With SafeArrival, you are asked to report your child’s absence in advance using any of these 3 convenient methods:

1. Using your mobile device, download and install the SchoolMessenger app from the Apple App Store or the Google Play Store (or from the links go.schoolmessenger.ca). The first time you use the app, select Sign Up to create your account. Select Attendance then Report an Absence.
2. Use the SafeArrival website, go.schoolmessenger.ca. The first time you use the website, select Sign Up to create your account. Select Attendance then Report an Absence.
3. Call the toll-free number [1-833-578-0533] to report an absence using the automated phone system.

These options are available 24 hours/day, 7 days a week.  Future absences can be reported at any time.

ATTENDANCE NOTIFICATIONS

The automated notification system will contact parents whose child is absent when the absence was not reported in advance.

• Families will receive an attendance notice at 5:30 p.m., and have until 10:00 p.m. to submit a reason for their child’s absence.

The automated notification system will attempt to contact parents at multiple contact points until a reason is submitted for the absence.  

If you report your child’s absence in advance using the SafeArrival toll-free number, website or mobile app, you will NOT receive these notifications.

Please note that you must use the same email address and phone number that we have on file at CEC.  Please contact the school if you need to update your phone number or email address.   The Safe Arrival App had limitations when used in a high school setting.  If your child is out more than 3 days, you must notify the school directly and let us know why.   You only have a limited time period to excuse an absence on the app as well.   If you excuse a student on the app, that excuse will not be inputted until 5:30 pm on the day of the absence.